Glaziers

AI Receptionist for Glaziers in Australia

A smashed window or shattered shower screen is a security problem, and customers need action, not a voicemail. LazyTradie is the AI receptionist for glaziers that captures the glass type, size and location the moment they reach out, triages the security urgency, and books the emergency repair or measure-up on the spot.

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How it works for glaziers

Glass already broken. Job already booked.

When a window cracks or a shower screen shatters, customers need action — not a voicemail. LazyTradie captures the glass type, size and location the moment they reach out, and locks in the inspection or replacement before they start calling around. You arrive knowing exactly what you're walking into.

  • Broken window replacements — glass type, frame material and pane count confirmed before arrival
  • Shower screen installs & repairs — frameless or framed, dimensions and hinge style captured upfront
  • Sliding door glass & tracks — damage type and door dimensions collected before the visit
  • Emergency glass boarding — triaged for urgency and escalated directly so you can respond fast
  • Splashback & mirror installs — measurements and access requirements noted before the measure-up
Measure-up reschedules handled without a call — customer picks a new time, diary updates
Cancellations processed automatically and your schedule kept clean
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Australian glazier fitting a glass pane into a window frame — LazyTradie AI receptionist for glaziers
The whole front desk

Everything your AI front desk does for glaziers

From a cracked pane to an emergency board-up, here's everything your AI front desk handles the moment a glazing call comes in.

Every channel, answered 24/7

Phone, SMS and website chat — however the customer reaches out, the AI answers and books instantly. Nights, weekends and public holidays included. No missed calls, no bounced texts.

Checks your calendar, books the job

It reads your live ServiceM8 calendar, offers only times you’re actually free, and locks the job in — client, job type and suburb attached. No double-bookings, ever.

Three booking tiers, your call

Choose how hands-off you go: Tier 1 captures the lead, Tier 2 books with a one-tap yes, Tier 3 adds emergency handling. You set the rules the AI plays by.

Reschedules & cancellations handled

Customers move or cancel without calling you. The AI offers new times, updates the diary, and only pings you when it’s last-minute. Freed slots reopen automatically.

Emergency escalation

Safety-critical jobs skip the queue — the call transfers straight to you with an instant SMS. The big after-hours work lands in your diary instead of someone else’s.

ServiceM8 sync & auto-invoicing

Every booking drops into ServiceM8 the moment it’s confirmed, and the invoice sends automatically on job completion. One system, zero double entry.

Glaziers FAQ

Common questions

How does the AI handle an emergency broken window?
It captures the glass type, size, location and security risk straight away, triages the urgency and escalates genuine emergencies to you — so a smashed window becomes a booked board-up before the customer rings around.
Will it get the right measurements before I arrive?
Yes. For window, shower-screen and sliding-door jobs it collects the dimensions, frame or hinge type and pane count upfront, so you turn up with the right glass and gear.
Does it book planned work like splashbacks and mirrors too?
It books measure-ups for splashbacks and mirror installs with the measurements and access captured first, alongside the emergency work — all into your ServiceM8 calendar.
Your trade. Your rules.

Book the job before they tape it up and forget.

Get an AI front desk that captures every glazing emergency, books the repair or measure-up and syncs it into ServiceM8 while you stay on the tools.

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