Your whole front desk, handled.
Not a chatbot that fobs people off. A proper AI Booking System that answers every customer, works out the job, books it, and keeps your diary full — while you stay on the tools and stay in control.
An advanced AI agent — not a basic chatbot.
Most "AI" for tradies is a dumb script that reads canned replies and then says "we'll get back to you." LazyTradie actually understands the job and takes action. Here's the difference.
Reads a script
- Spits canned replies from a keyword list
- "Thanks, we'll get back to you" — then nothing happens
- Can't read your calendar or book a real time
- Treats an emergency the same as a quote
- Doesn't know your prices, services, or rules
- Leaves you to do all the admin anyway
Works out the job & acts
- Understands what the customer actually needs
- Captures the lead and creates the job for you
- Reads your live calendar, offers real free slots
- Knows an emergency from a quote — handles each differently
- Trained on your prices, services, suburbs & rules
- Books it, syncs ServiceM8, and you did zero admin
We feed your AI everything about your business.
The reason it doesn't sound like a generic bot is simple: it's trained on you. We sit you through a quick guided setup — one question at a time — and you upload anything you've got: price lists, service docs, your old website. It all becomes your agent's brain.
- 1You answer a few quick questionsTrade, suburbs, hours, call-out fee, the jobs you do and don't.
- 2You upload your docsPrice lists, FAQs, service sheets — the AI reads the lot.
- 3We connect it to your AI agentEverything gets baked into the agent that answers your customers.
- 4It talks like your business, not a robotRight prices, right tone, right rules — every single time.
One agent. Every channel.
However a customer gets in touch, the same smart agent answers and books the job. No missed calls, no missed texts, no missed work.
SMS booking
A customer texts your number — the AI fires instantly, asks the right questions, and books the job. Works on any phone, no app needed, so even your oldest customers get answered.
Call booking agent
The phone rings while you're up a ladder — the AI voice agent picks up, talks to the customer like a real person, works out the job and books it. You never let the phone ring out again.
Website chat agent
An AI agent lives on your website and turns visitors into booked jobs instead of letting them bounce. Your site stops being a dead poster and starts earning.
Customers want a number — your AI gives one on the spot.
"How much for a powerpoint?" The agent doesn't fob them off to wait for a callback. It reads your prices, your call-out fee, your rules from your knowledge base and gives an instant ballpark right there — then books the job. Final number's always confirmed on site, so you're never locked in.
- Ballpark pricing straight from your rates
- Answers in seconds, not "we'll get back to you"
- Final price always confirmed on site — you stay in control
One number. Every channel on it.
When you join LazyTradie, we provision you a dedicated Australian virtual number. That's the number your customers call and text — and it's the number the AI agent answers on, 24/7, across every channel.
You give customers this number instead of your personal one. Everything that hits it — SMS, inbound calls, web chat — gets handled by your AI agent automatically. For emergencies, the agent transfers the call straight through to your real number.
Pick your level of hands-off.
Three tiers, three levels of control. From "just capture the lead" all the way to "handle the whole thing including the emergency call-outs you usually miss." You're always in the driver's seat.
Tier 1 · Lead Capture
You control everythingThe AI catches the lead so it never slips away — then hands it straight to you. Perfect if you like to ring every customer yourself but you're sick of missing them while you work.
- Agent answers the customer and captures the lead
- Job details dropped straight into ServiceM8
- You get an email with everything, ready to action
- You ring, quote and book — your way, your call
Tier 2 · One-Tap Booking
You just say yes / noThe agent does the heavy lifting and brings you a ready-to-go booking. All you do is glance at the email and tap Yes, No, or Reschedule. That's it — that's your whole job.
- Everything in Tier 1, plus the agent proposes the booking
- You get an email with the suggested time
- You reply Yes · No · Reschedule — one tap
- Agent confirms the customer and locks the diary
Tier 3 · Emergency + Approval
You just tap yes / noThe agent catches the emergency call-outs you usually miss and fast-tracks the job. For safety-critical situations it transfers the call directly to you and fires an SMS instantly — no queue, no voicemail, no chasing. The big after-hours jobs finally land in your diary instead of someone else's.
- Everything in Tier 2, plus emergency dispatch
- Safety-critical jobs transfer the call directly to you
- SMS fired instantly so you're across it even if you miss the transfer
- Non-urgent after-hours jobs: agent handles the full job, you tap Yes or No
Tradies lose the most on emergency & after-hours call-outs — the ones that ring out at 9pm and go to whoever picks up. Tier 3 answers them, books them, and confirms them while you sleep. That's the highest-value work, captured.
Reschedules & cancellations, handled.
Customer needs to move a job? The AI checks your calendar, offers new times and locks in the change — no calls to you. Cancellations more than 24 hours out are processed automatically. Under 24 hours, you get a heads up so nothing catches you off guard.
Every missed call is money out the door.
This isn't a scare tactic — it's what Australian tradies actually lose. The numbers below are from real AU industry data, and they're the exact problem LazyTradie was built to fix.
Figures from Australian trade-industry research, 2026. Your real number depends on your job value and call volume.
You control all of it.
LazyTradie never goes rogue. You set the rules, you pick the tier, and you decide what books on its own and what waits for your nod. The AI works for you — not the other way round.
No website? We build you one.
We handle your website and your local SEO so customers actually find you when they Google a tradie nearby — and the smart AI agent lives right on it, turning visitors into booked jobs.
- A sharp website, built by usNo website yet? We make you a professional one. Already got one? We add the agent to it.
- Local SEO, handled for youWe get you ranking for "electrician near me" so the leads come to you, not the other bloke.
- Smart AI agent on your siteThe same advanced agent answers visitors and books them, 24/7, right on your website.
- Your site finally earnsIt stops being a digital business card and starts filling your diary.
Ranking locally · Melbourne
AI agent · live on your site
Stress about work, not bookings.
Get the whole front desk — leads, bookings, emergencies, website and SEO — running for you while you stay on the tools.
Get Started