Builders

AI Receptionist for Builders in Australia

Building enquiries are long, detailed and worth a fortune — and they never come in when you're free to talk. LazyTradie is the AI receptionist for builders that fields every quote request and project enquiry, captures the full scope, and books the consult or site visit while you're still on the current job.

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Answers 24/7 Books into ServiceM8 Live same day
How it works for builders

On the tools all day. Quotes still coming in.

Running a building business means the phone never stops — but you can't answer it mid-pour or mid-frame. Enquiries that go to voicemail go to someone else. LazyTradie answers every one, qualifies the lead and books the consult before you've even finished the job you're on.

  • Initial consult bookings — scope, location and timeline captured before the meeting
  • Renovation project enquiries — kitchen, bathroom, extension — qualified upfront
  • New build quote requests — held for your review before anything’s confirmed
  • Maintenance & repair bookings — smaller jobs auto-scheduled when your diary allows
  • Site inspection appointments — booked with address and access info collected automatically
Consult reschedules handled automatically — new time locked in, calendar updated
Cancellations with 24hrs+ notice are automatic — under 24 hours you get notified
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Australian builder on a residential construction site reviewing blueprints — LazyTradie AI receptionist for builders
The whole front desk

Everything your AI front desk does for builders

From a quick maintenance call to a six-figure new build, here's everything your AI front desk does the moment a building enquiry comes in.

Every channel, answered 24/7

Phone, SMS and website chat — however the customer reaches out, the AI answers and books instantly. Nights, weekends and public holidays included. No missed calls, no bounced texts.

Checks your calendar, books the job

It reads your live ServiceM8 calendar, offers only times you’re actually free, and locks the job in — client, job type and suburb attached. No double-bookings, ever.

Three booking tiers, your call

Choose how hands-off you go: Tier 1 captures the lead, Tier 2 books with a one-tap yes, Tier 3 adds emergency handling. You set the rules the AI plays by.

Reschedules & cancellations handled

Customers move or cancel without calling you. The AI offers new times, updates the diary, and only pings you when it’s last-minute. Freed slots reopen automatically.

Emergency escalation

Safety-critical jobs skip the queue — the call transfers straight to you with an instant SMS. The big after-hours work lands in your diary instead of someone else’s.

ServiceM8 sync & auto-invoicing

Every booking drops into ServiceM8 the moment it’s confirmed, and the invoice sends automatically on job completion. One system, zero double entry.

Builders FAQ

Common questions

Can the AI qualify a big project enquiry properly?
Yes. For renovations and new builds it captures the scope, location, budget cues and timeline upfront, then holds the quote request for your review rather than committing — so you walk into every consult already briefed.
I only want to quote the jobs worth my time. Can I control what books automatically?
That’s the point of the three tiers. Small maintenance jobs can auto-book when your diary allows, while consults and new-build quotes wait for your one-tap yes. You set the line.
Does it collect site access details for inspections?
It books site inspections with the address, access info and key details captured automatically, dropped straight into ServiceM8 so nothing is missing when you turn up.
Your trade. Your rules.

Win the quote before the other builder calls back.

Get an AI front desk that answers every building enquiry, qualifies the lead and books the consult into ServiceM8 while you stay on site.

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