You work. AI handles the rest.

No contracts, no lock-in. It's month-to-month. If you want to pull the pin, you do it yourself from the dashboard in about 30 seconds — no phone calls, no penalty, no awkward conversations. We're confident you'll stay because it works.

Most tradies are live the same day. You fill in a quick guided setup — your trade, your suburbs, your hours, your call-out fee — we connect it to ServiceM8, and your AI agent is answering customers. No IT bloke needed.

Nah. They text or ring exactly the same way they always have. They just always get answered now instead of hitting voicemail. Most customers don't even realise it's an AI — it talks like your business, not a robot.

Solo is built for a tradie working on their own — it handles all your channels at full capacity for one operator. Business is for trade businesses with 2–4 staff, and adds higher AI capacity (more concurrent enquiries handled), SMS approval notifications so nothing falls between the utes, a monthly performance report, and priority support. Both have exactly the same AI features and all three booking tiers.

No worries — we add the AI booking agent to your existing site. You or your web bloke paste in a single line of code (or send it to whoever built your site and they'll have it done in two minutes). If you want a full new site, that's our Website package.

Yeah, that's the whole point. LazyTradie connects directly to ServiceM8 via OAuth — just a couple of clicks on your end, no passwords shared. The moment a job gets booked, it drops straight into your ServiceM8 with the client name, job type, suburb, and allocated slot. You open the app and it's already done.

All of them. Plumbers, sparkies, builders, painters, tilers, carpenters, roofers, landscapers, HVAC, handymen, pest control, locksmiths — if you're a tradie in Australia, this was built for you. The AI is trained on your specific trade, your pricing, your suburbs, and your rules — not a generic template.

That's exactly what it's built for. The AI identifies it as a genuine emergency — burst pipe, no power, safety issue — fast-tracks it, and transfers the call directly to you. You get an SMS at the same time so you're across it even if you miss the transfer. The big after-hours jobs land in your diary instead of going to whoever picks up next.

One-off. You pay once, the website is yours. It's not a subscription and there's no ongoing hosting fee built in. The only ongoing cost is your monthly AI plan (which you need to keep the booking agent live on the site), and your domain registration if you've got one — usually around $15/year.

Yeah, any time. Upgrade from Solo to Business from your dashboard — it kicks in on your next billing cycle. Downgrade the same way. You're never stuck.